Compliance

When using SMS, Voice or IVR services you will need to comply with any relevant rules and guidelines from OFCOM, OFT, The Direct Marketing Association and the PCI Security Standards Council as well as the Electronic Communications Act and Data Protection Act. This has been our area of expertise since 2005. You can count on us to fulfill every requirement on your behalf and to provide the best possible advice wherever practicable.

You may find the following downloads useful:

• The guide to data protection
• Guidance to the privacy and electronic communications (EC directive) regulations 2003
• Ofcom Tackling Silent and Abandoned Calls statement 1st Oct 2010
• Mobile marketing best practice 2009

Here are some handy links for further information:

• www.ofcom.org.uk
• www.oft.gov.uk
• www.ico.gov.uk
• www.pcisecuritystandards.org
• www.dma.org.uk