Privacy policy

The Directors and staff at Collstream know how important it is that the information about you and your customers is used in an appropriate way. We would also like to thank you for placing your trust in us to use this information carefully and sensibly. We will only use the information that we collect about you and your related business in a lawful manner (under the Data Protection Act 1998).

We only collect the information you give us via the website and store it on our web servers. This may include automatically collected data such as customer names, phone numbers and addresses or your computers IP (Internet Protocol) address. These web servers will only be accessed by a select few employees of Collstream and will never be released, rented or sold to any other persons, organisations or companies. We will never collect any information about you without your prior knowledge; our information is collected using lawful methods as set by the Data Protection act of 1998.

We collect the information in order to provide you with the very best service we can possibly provide. We need to be able to process your requests smoothly, quickly and correctly, and by securely storing the information you give us, the website can reload that information when you sign in with your unique username and password.

If you have any specific concerns or questions about our privacy policy please contact us and we will be happy to discuss the matter with you.

Client testimonial

Carl Nicholas Payzone

Payzone prides itself on excellent customer service and this extends right across all our dealings with Payzone merchants. The old collection system was time consuming for staff and at times proved to be a less efficient way of communicating with retailers. We’re delighted with the new automated system that we have in place and feel it now complements the level of service we provide elsewhere in the business.

Read the full case study