Inbound business SMS messages
The ability to receive business SMS messages opens up many possibilities for marketing, competitions and data capture.
You can receive messages via a dedicated shortcode (for example 60070), or a shared shortcode (for example ‘Text SALES to 60070’)
Another option is to send messages with a Dedicated Long Number that enables the customer to simply click reply and type their message.
Either way, we’ll set up the numbers, codes and keywords. The messages can then be passed to you in a variety of ways including email, web, report, screen or reporting software and management databases.
There are many potential uses for business SMS – from marketing to customer service. It could be used for a brand-building competition, which doubles as a useful way to gather customer data. It’s also a quick and easy way for customers to request a callback or register their interest in a marketing offer.
We also offer outbound messaging – read about bulk SMS for business.
Whether you already have a clear aim in mind or you’re interested in the possibilities, please contact us for a further discussion.
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